Tag Archives: vetting employees

Why Customer Service?

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by Larry Williams It seems to be the question everyone wants to know. Of all the things I could write a book about – why write a book about customer service? It’s a fair question. After all, there are literally … Continue reading

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Facebook-Fil-A – Playing Chicken With Your Reputation

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by Larry Williams Without a doubt, the Facebook craze has created an amazing interactive community of friendships, opportunity and connection. It’s a place where we can share great conversations and enjoy endless hours of amusement and entertainment. On Facebook, we … Continue reading

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Make Your Case – To WIN a Case

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*** This promotion is for a limited time *** Now, through June 30, 2012 . . . I will be accepting submissions to award a FREE case of my book Customer Service A to Z. I will actually be giving … Continue reading

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Employers Using Social Media to Vet Applicants

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By Larry Williams Recently, the Associated Press reported that employers around the country have begun asking applicants for their social media passwords in order to learn more about potential new hires. Almost immediately, privacy advocates began raising social awareness of … Continue reading

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