Tag Archives: tips
Why Customer Service?
by Larry Williams It seems to be the question everyone wants to know. Of all the things I could write a book about – why write a book about customer service? It’s a fair question. After all, there are literally … Continue reading
Lessons of the Lemonade Stand
By Larry Williams There are many ways to build and maintain a small business. Often times, we need to understand bookkeeping, sales, marketing and customer service. We also recognize the importance of demonstrating good people skills, both with our employees … Continue reading
What’s In a Word?
by Larry Williams Have you ever stopped to consider that the customer experience can begin before you ever walk through the door? Impressions are made the very minute you approach a place of business. As consumers, it is not uncommon … Continue reading
The Best TIP I Can Give You!
by Larry Williams It is common for most of us to “tip” the customary amount when out dining or utilizing services where a gratuity is expected. But how often do you do the unexpected, and tip more? I recently got … Continue reading
