Tag Archives: restaurant
Why Customer Service?
by Larry Williams It seems to be the question everyone wants to know. Of all the things I could write a book about – why write a book about customer service? It’s a fair question. After all, there are literally … Continue reading
Posted in Customer Service
Tagged advertising, applicants, bad service, business management, common sense, customer loyalty, customer service, customerserviceatoz.com, employee, Hospitality, Human Resources, larry williams, marketing, national speakers association, restaurant, Retail, retail store, sales, Service, serviceatoz.com, teen employees, tips, training, values, vetting employees, waiter, waitress, work ethic
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What’s In a Word?
by Larry Williams Have you ever stopped to consider that the customer experience can begin before you ever walk through the door? Impressions are made the very minute you approach a place of business. As consumers, it is not uncommon … Continue reading
Posted in Customer Service
Tagged bad service, customer loyalty, customerserviceatoz.com, employee, Gratuity, Hospitality, larry williams, restaurant, Service, serviceatoz.com, tips, waiter, waitress
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The Best TIP I Can Give You!
by Larry Williams It is common for most of us to “tip” the customary amount when out dining or utilizing services where a gratuity is expected. But how often do you do the unexpected, and tip more? I recently got … Continue reading
