by Larry Williams
In the world of marketing guru’s, it truly doesn’t get any bigger than this! Jay Conrad Levinson is a legend in the marketing field. He has authored or co-authored 58 books, published in more than 62 languages. With more than 21 million copies sold – his endorsement of my book Customer Service A to Z is a validation that is almost indescribable.
I first met Mr. Levinson in 2008 when he was a keynote speaker at a conference which I also spoke at. He was very personable and easy to talk to. As you can imagine, he had a huge following. I pitched in and helped him out that day in the bookstore area after his seminar. In 2010, while anticipating the pending release of my book Customer Service A to Z – I reached out to his office to see if you would consider looking over my manuscript.
I was so happy when he responded and agreed to look it over. A few weeks later, he provided the following endorsement!
“Larry Williams has discovered the perfect approach to increase sales. The manner in which service improvement techniques are detailed in this book is brilliant!” - Jay Conrad Levinson, Author of Guerrilla Marketing
I am so grateful at the way industry leaders like Jay Conrad Levinson unselfishly give of themselves, by way of an endorsement, to help out our next generation of journalists and speakers. Thank you, Mr. Levinson!