Category Archives: News
Marathon F-Bombing
By Larry Williams It would not be uncommon to look at our society as a measure of how we recognize people and reward achievement. You can see great examples of this on your local evening news when they recognize a … Continue reading
It’s Official – Larry Williams joins the NSA!
I’m excited to announce that, as of March 19th, I have “officially” been accepted as a member of the National Speakers Association. Being part of this prestigious group has been a long-standing dream of mine for years. Their status and … Continue reading
Lifting the Veil on Wedding Confidential
by Larry Williams I felt it was important to write this blog so that my colleagues in the wedding industry will exercise good judgment and a more calm demeanor in the wake of the recent ABC News Magazine show 20/20 … Continue reading
For The Record – Dreams DO Come True!
by Larry Williams On August 29th 2012, I received a Facebook message from my friend Lee Feldman. He asked if I had any celebrity contacts. He wanted to get a hold of Brad Paisley as soon as possible. I wrote … Continue reading
Make Your Case – To WIN a Case
*** This promotion is for a limited time *** Now, through June 30, 2012 . . . I will be accepting submissions to award a FREE case of my book Customer Service A to Z. I will actually be giving … Continue reading
Peppermill GM Endorses Customer Service A to Z
by Larry Williams If you were to write a book about customer service for the retail, service and hospitality industries, it would be important that such a book be embraced by the very entities it hopes to reach. Having worked … Continue reading
Customer Service Expert Shep Hyken Endorses Customer Service A to Z
by Larry Williams Long before I ever knew where my path in journalism and public speaking would lead, I knew of the name Shep Hyken. Simply put, he has been at this longer than anyone in the business. Since the … Continue reading
Guerrilla Marketing Founder Jay Conrad Levinson Endorses Customer Service A to Z
by Larry Williams In the world of marketing guru’s, it truly doesn’t get any bigger than this! Jay Conrad Levinson is a legend in the marketing field. He has authored or co-authored 58 books, published in more than 62 languages. … Continue reading
Nevada Governor Jim Gibbons Endorses Customer Service A to Z
by Larry Williams As a writer, it was very important for me to tell a story about customer service that is different, needed and unique. I knew it had to be a significant piece of literature that would inspire and … Continue reading
DICK CLARK writes Foreword for Customer Service A to Z
The latest book from customer service expert Larry Williams features a Foreword written by entertainment legend – Dick Clark. “I’m truly the luckiest guy on the planet. I think of the thousands of books that are released every year and … Continue reading
